Recent Testimonials
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“Simon was brought in to drive the Service Design for one of our strategic digital transformation initiatives. He is experienced, insightful, collaborative, and great at his craft. He's an unusual mix of both a leader and mentor for the creative team while also building a strong relationship with the client, asking questions, and understanding the needs and motivations of their users. If you have the chance to collaborate with Simon, seize it.”
— Coralie Yokubaitis, International SOS
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“Simon was a fantastic facilitator for our NHS Data Services Directorate workshops on Service Thinking. He quickly understood our goals and helped shape the workshop interactions brilliantly. His skill in bringing together a diverse group of NHS staff from different disciplines and levels of seniority was impressive. Simon made sure everyone had a chance to contribute, no matter their role in the organization. I would love to work with Simon again and highly recommend him to anyone looking for masterly facilitation.”
— Ivo Vos, Design Director at Normally
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“We worked with Simon at Future London Academy on multiple projects – from delivering an international course on design thinking and facilitation at MARS to designing learning experiences for our MBA for Design Leaders. What we loved about Simon is his vast experience as a service design practitioner, which means he can always bring examples and stories from his work into any learning environment. On top of this, he is an incredibly empathetic, patient and adaptable facilitator that our participants and clients really enjoyed learning from. We look forward to working with him again in the future.”
— Ekaterina Solomeina, Co-Founder Future London Academy
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"We worked with Simon on a tough and relatively short notice request; help us to run two design sprints in parallel. Simon helped us to break down the goals for the week, and prepare the activities, adapting the process to suit the unusual set up. With Simon facilitating one sprint and an inhouse facilitator for the other, both sprints ran smoothly with better than expected outcomes. The team really enjoyed working with him, with Product Directors singing his praises for his facilitation skills. We'd definitely work with Simon again"
— Lily Dart, Director of Design at Storio
